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How to get consumers to make more ACH payments

Mastercard’s Serenie Gagon, Vice President, Product, Payment Solutions spoke on the Accelerating Shift to Digital Payments panel at the Smarter Faster Payments 2023 conference in Las Vegas.

Gagon said security and ease are always top of mind in any type of payment, and best practice for account-based payments involves “making sure that the person who is connecting the bank account has the authority on that account.”

“The trick with having security and preventing fraud is you don’t want to introduce so much friction that it’s not worth it for a consumer or user to use that payment method or to use that tool. It’s about letting the good guys through, with less friction, and minimizing the challenges that they face.”

Serenie Gagon, Vice President, Product, Payment Solutions

To access the full session link and find out more, read here.