Consumers don’t want to go to a branch or to be limited by business hours for a call center to transact and manage their money. Digital channels are offering them the possibility to manage their accounts anytime, anywhere.

This has been confirmed by research conducted by PYMNTS and Finicity, a Mastercard company, which found that more than three-quarters of those who opened a new financial account in the last year used digital channels to do so.

Lisa Kimball, SVP for Open Banking at Finicity, talks with PYMNTS about the acceleration of digital banking adoption.

Watch the video interview here.